Slack app
Item for Slack
How it works in Slack
- 01
Install
Install Item with Add to Slack, then sign in to your Item workspace or create one.
- 02
Ask in Slack
Invite @Item to a channel, message the bot, or open the assistant panel. Ask it to find a company, summarize a thread in light of your CRM, or draft a follow-up.
- 03
See a record preview
Paste an Item record link in Slack to see a rich preview.
- 04
Confirm changes
Actions that send or change Slack messages, or that change CRM records, are confirmed in Item when approval is required. The app does not email Slack users unless they opt in.
Add to Slack
Item for Slack requires an Item account. Item has free and paid plans. Add to Slack opens Item. Sign in or create a workspace, then connect Slack under Settings > Integrations. Connecting starts Slack’s authorization and brings you back to Item when it finishes.
Add to SlackAfter you connect
- 1
Sign in at app.useitem.io if you are not already signed in.
- 2
Confirm Slack shows as connected under Settings > Integrations.
- 3
In Slack, open the Item app and send a DM, or /invite @Item to a channel and ask a question.
Privacy
Read the privacy policy for how Item handles personal data.
Need help with Item or the Slack app? Contact support. Email help@useitem.io. We aim to respond within 2 business days, and you do not need to sign in to ask.